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Non Verbal Communication Skills

Non Verbal Communication Skills

Non Verbal Communication Skills

It's common to overlook the importance of non-verbal communication skills because they're so subtle. However, they're just as important (sometimes more important) than verbal communication skills.

Non verbal communication includes such body language as eye contact, gestures, movement, and facial expressions. Even the absence of speech, in the form of silence and pauses, can be considered non-verbal communication. These behaviors all impart meaning.

Using purposeful body language 

Be aware of your non-verbal communication. Use purposeful body language to enhance learning. Stand and move about the classroom moderately. If you prefer not to move around the classroom, you can move within a staging area. This is an area of approximately five feet in diameter and contains your workstation, projection device, whiteboard and so on. Maintain an "open" or receptive position by not folding your arms across your chest. Smile.

While some movement can enhance learning, too much can be distracting. You want to avoid or minimize such behaviors as playing with objects in your hand, making noise with change in your pocket, or nervously rocking or pacing. Wild hand waving is also distracting.
Using linking techniques 

You can also use linking to create a connection between yourself and your learners to minimize or eliminate learner disruptions. Linking involves a set of behaviors, body language, and other non-verbal techniques that make you aware of learners' problems and needs during an event.

Linking includes: Watching, listening, checking-in and receiving participation.  

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